Refund Policy
Timeframe
You are eligible for a full refund of the amount paid for that particular product/service (The amount refundable shall be subject to deduction of applicable charges), if such refund is claimed (and subject to eligibility as per this terms and conditions) within 7 days of the date of payment for the products/services. No refund requests will be entertained after this timeframe.
Eligibility Criteria
You understand and agree that you have fully read, understood and agree that the amount paid for purchase is non-refundable and you made the payment only after proper review of this Agreement. Refunds will be processed solely for specific technical issues upon verification by our team in writing. For clarity, you are not eligible to apply for a refund if the reason for the refund is other than specific technical issues. You will be eligible for a refund only if you apply for a refund via the registered Email ID or contact number.
Refundable Amount
The refund will be processed within 10 business days from the date of our acceptance of the refund verification request in writing.
Contact Information
You must contact our customer support team at refund@brainnit.co.uk for the refund request.
Required Information
When requesting a refund, users must apply for the refund only via your registered email id or contact number registered with us.
Processing Time
Upon approval by us (such approval shall be at our sole discretion), refunds will be processed within the period mentioned above.
Reflected Amount
The time taken for the refunded amount to reflect in your account may vary based on the policies of your financial institution.
